What Information We Hold and Why
When you create an account, we collect the details you submit — name, contact information, date of birth and preferred currency (RM). Each time you add funds or withdraw, the payment method you use is logged: if you transact via Touch 'n Go eWallet, Boost or
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GrabPay, we record the transaction reference, amount and timestamp but never store your full wallet credentials. We also collect technical data — device type, browser session identifiers and IP address — to secure your login and detect unusual activity. Behavioural data, such as which sections of
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the platform you visit or how long a session runs, helps us keep the account experience relevant to your habits. This data is not sold to third parties. We share it only where required by law or with payment processors who need it to settle your
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Touch 'n Go eWallet or GrabPay transaction. Players in Kota Kinabalu and elsewhere in Malaysia are covered by the same policy terms. Access to this service depends on local law and is available only where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.