What These Terms Actually Cover
When you create an account with carta4, you enter a direct agreement with us covering how your account is opened, how funds move in and out, how your personal data is stored, and what happens if there is ever a dispute. These terms apply each time
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you load the lobby, place a wager or initiate a withdrawal. Payments processed through Touch 'n Go eWallet, Boost or GrabPay are subject to the same account-level terms as any other transaction method — the payment rail does not change your rights or obligations. We are
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required to verify your identity before processing withdrawals; that step protects both you and us. Any account found to be operating in a region where access is not permitted under local law will be reviewed and may be restricted. We do not share your account data
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with third parties for commercial marketing purposes. Transaction records, including deposits and withdrawals via DuitNow or FPX, are retained in line with our data retention schedule. If you believe any clause here conflicts with your rights under Malaysian consumer law, you should raise it with our
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support team directly. We aim to respond to formal legal queries within a reasonable period and will confirm receipt of your request. Players in Kuching and Kota Kinabalu access the platform under the same terms as all other supported regions in Malaysia.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.